PAN™ by Tassel®
Back

Acceptable Use Policy

Effective Date: January 1, 2026

This Acceptable Use Policy ("AUP") applies to every user of the PAN™ (Parent Ambassador Network) platform (the "Service") operated by North Star Marketing-Communications, Inc., doing business as Tassel®("Tassel," "we," "our," or "us"), including School employees, Parent Ambassadors, and prospective family members. It supplements our Terms of Service.

1. Acceptable Behavior

You agree to:

  • Communicate respectfully, honestly, and professionally.
  • Represent yourself and your role accurately.
  • Keep confidential information about prospective families private.
  • Comply with your School's policies and applicable laws.
  • Safeguard the information of prospective families you interact with.
  • Use the Service only for its intended purpose of supporting school communities.

2. Prohibited Behavior

You may not use the Service to:

  • Harass, threaten, bully, or intimidate any person.
  • Send spam, bulk unsolicited messages, or repeated unwanted communications.
  • Misrepresent your identity, role, or affiliation with a School.
  • Make unauthorized solicitations, including fundraising or donation requests.
  • Post commercial advertising unrelated to admissions or the School's parent ambassador program.
  • Engage in political campaigning or endorse candidates.
  • Upload or transmit viruses, malware, or other harmful code.
  • Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service.
  • Probe, scan, penetration-test, or otherwise test the vulnerability of the Service without our prior written authorization.
  • Share account credentials or allow others to access your account.
  • Infringe copyright, trademark, or other intellectual property rights.
  • Post offensive, discriminatory, obscene, sexually explicit, or otherwise inappropriate content.
  • Engage in illegal activity or facilitate illegal conduct by others.
  • Interfere with, disrupt, or place unreasonable load on the Service or its infrastructure.
  • Scrape, harvest, or extract data from the Service by automated means.

3. Required Practices

  • Respectful communication: Treat every person you interact with — including prospective families, other ambassadors, and school staff — with courtesy and empathy.
  • Honest representation: Only describe your own experience. Do not make admissions promises or speak beyond what your School has authorized.
  • Confidentiality: Do not share prospective family information outside the Service or with people who do not need it.
  • Compliance with school policies: Follow your School's ambassador program guidelines and any training or written policies it provides.
  • Safeguarding: Protect the information of children and families. Do not publish photos, names, or details of students without appropriate authorization.

4. AI-Assisted Features

The Service includes AI-assisted features that may suggest drafts, responses, summaries, or recommendations. You are responsible for reviewing AI output before sending or acting on it. Do not send AI-generated content that is inaccurate, misleading, offensive, or outside your School's authorization. AI output is informational only and is not legal, educational, admissions, or professional advice.

5. Reporting Violations

If you believe someone has violated this AUP, contact your School administrator, or email us at andy.lynch@tasselmarketing.com.

6. Consequences of Violations

Violations of this AUP may result in warnings, suspension or removal from a School's Parent Ambassador program, suspension or termination of account access, removal of content, notification of the applicable School, and, where appropriate, referral to law enforcement. Schools remain responsible for managing their Parent Ambassador rosters, including selecting, training, supervising, and removing ambassadors.

7. Changes to This Policy

We may update this AUP from time to time. The Effective Date above reflects the most recent update. Continued use of the Service after changes take effect constitutes acceptance of the updated Policy.

8. Contact Information

North Star Marketing-Communications, Inc. (dba Tassel®)
[Company Mailing Address]
Email: andy.lynch@tasselmarketing.com

Back